Now more than ever, people rely on the Internet for almost everything: from purchasing products to reading reviews and searching for solutions to their problems.
For you as a real estate agent, this means that potential clients are just a click away from finding your website and choosing you to help them buy or sell their homes.
But here’s the real question: is your website doing its job of converting visitors into customers or is it driving them away?
In this article, we’ll discuss the five most common website mistakes that can undermine your credibility and make it difficult to convert. We’ll also share some simple solutions that will transform your website into a powerful tool that automatically converts customers.
1. Typographical and grammatical errors
First impressions matter, and nothing undermines your professionalism more than typos and grammatical errors on your website. While no one deliberately leaves mistakes, they can erode potential customers’ trust and make them think: “This real estate agent doesn’t pay enough attention to details. How could I trust him with the biggest investment of my life?”
Quick fix: Fortunately, this mistake is easy to avoid. Consider using a tool like Grammarly to check for errors, or ask a trusted friend or colleague to read your website text with fresh eyes before you publish it.
2. Headlines that are not optimized
Most people have short attention spans, which means they’re more likely to skim or scan your website rather than read it in its entirety. That’s why headlines are so important. Your job is to grab your readers’ attention and encourage them to dig deeper into your content.
If your website isn’t generating the conversions you hoped for, your headlines may be to blame. Your site’s headlines should be descriptive and engaging, giving readers the information they need to decide if your services are right for them.
Quick fix: Visit each page of your website and make sure it is easy to read, meaning readers know exactly what you do and how you help just by reading your headlines. For example:
“Explore expert advice for buying and selling in (insert city)” or
“Maximize the sale of your home in the shortest time possible”
3. Not understanding the reader
Your website copy should resonate with your target audience: home buyers and sellers seeking your expertise. Nothing will make a potential customer leave faster than generic language that doesn’t speak to their needs, wants, and problems.
Your ideal customer needs to know that you understand their experience and that you are confident that you have the solution they are looking for before moving forward. This should be clearly communicated on your website.
Quick fix: First, make sure you know exactly who your target audience is before you write your text. Once you’ve identified your target audience, write as if you were addressing a specific person. This technique makes your writing more personal and relatable, which helps readers feel understood and valued.
Use emotional language to connect with your audience on a deeper level. Address their concerns and aspirations directly. For example, instead of saying something generic like: “We’ll sell your house fast,” try. “Selling your home can be overwhelming, so I promise to make the process as easy and stress-free as possible.”
4. Bad user experience
A poorly functional or confusing website can frustrate visitors and cause them to abandon the page before exploring your services. Aesthetics are important, but functionality makes all the difference. Visitors expect intuitive navigation, fast loading times, and a smooth experience across all devices.
Quick fix: Simplify your website navigation with clear menus and a logical page hierarchy. Optimize images and videos for fast loading speeds. Make sure your website is responsive across all devices, meaning it looks and works well on phones and tablets as well as desktop computers.
5. Neglecting calls to action (CTA)
Your copy sounds great and your reader is sold on your services, but without a clear call to action, your client won’t know what the next step is to work with you. That’s why you need CTAs to guide the customer journey.
Whether it’s contacting you for a consultation, signing up for your newsletter, or viewing your latest listings, clear and compelling CTAs motivate action and help convert visitors into leads.
Quick fix: Review each page to make sure there is a CTA that fits the page’s purpose. Use action-oriented language on CTA buttons, such as:
“Contact us today,”
“Explore our listings” or
“Subscribe to receive market information.”
Simply put, a well-optimized website is like having a member of your sales team available 24/7 to showcase your expertise and help potential clients feel confident about choosing you for their real estate needs.
Take the time to review your website today to spot these common mistakes and implement these simple solutions. This way, you will ensure that your website functions effectively as a powerful tool for your real estate business.